Refund Policy

The Mandarin Academy strives to provide the best educational services, and we stand by the quality of our courses. However, we understand that circumstances may arise where a refund is necessary. Refund requests will be considered on a case-by-case basis, and the decision to grant a refund will depend on the specific circumstances.

To request a refund, please contact our support team within seven days of purchasing a course. Refunds will only be issued if you have not accessed or downloaded any course materials. Once a refund is approved, the amount will be credited back to the original payment method within a reasonable time frame. Please note that any transaction fees associated with the refund will be deducted from the refund amount.